Unified platform for outstanding buying experiences
The evolving retail environment requires all sellers to continuously create seamless, cross-platform customer propositions. Maximizing the potential of your business means re-defining business strategy and adapting to continuously evolving customer demands every day.
Omni-Channel
Whether you are a local, regional or national retailer, an international brand or an e-commerce company – our service offering can easily be designed to suit your customers’ specific needs. Our suite of omni-channel services helps retailers integrate all channels – in-store, website, social media, mobile and voice – to create a seamless consumer experience. Our commerce technology toolkit provides you a way to manage store-fronts, market-place integration, distributed orders, catalogues, payments and analytics from a single location.
Commerce Services
We provide a unified view of your customer data from engagement to order management, fulfilment and shipping. Our reporting and business intelligence tools provide real-time and periodic business performance metrics. Integrate multiple channels and engage, interact with and design shopping experiences for consumers across channels and communication modes. In addition, use Delhivery Data Services to design marketing campaigns, recommendations engines and plan and manage merchandizing, transportation and customer service.
Fulfilment and Logistics
We are India’s largest company providing fulfilment and logistics solutions for non-contact retail. We own and operate fulfilment centers across regions and our pan India express network services over 150 cities. We are capable of fulfilling orders in a time-span of less than three hours with zero mis-shipments or losses. Pan-India express delivery network backed by our in-house fulfilment and transportation management systems, customer analytics, geo-coding and route optimization helps you get your products to consumers within 12-48 hours.