Oct. 22, 2014, Toronto, ON – Purolator is pleased to announce that it has been awarded the 2014 Exceptional Customer Service Experience Award in the Courier Services sector at the 16th annual Customer Service Professionals Network (CSPN) Annual Customer Service Staff Appreciation Awards Gala last night at the Mississauga Convention Centre.
CSPN’s Exceptional Customer Service Experience Award recognizes organizations based on four pillars of customer service: people, process, technology and procedures.
“Receiving the 2014 Exceptional Customer Service Experience Award is an incredible honour and reflects our core corporate value of being customer focused,” said Sandra MacLennan, Vice President, Customer Care. “Whether online, on the phone or face-to-face, delivering on our customers’ promises is at the heart of what we do every day.”
CPSN is focused on helping companies from various industry sectors, including government, finance, hospitality, retail, manufacturing and medical, provide the best possible customer experience.
Read more: purolator.com