Customers are requested to read the following points carefully before booking the consignments/shipments
- ADDRESSEE’S DETAILS
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Address,Invoice and other details of the shipment should be in English.
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Without Telephone/Fax/Mobile Numbers,Documents & Samples will not be forwarded.
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Any booking without Telephone Number is accepted, but it should be booked at the risk and responsibility of Shipper
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However, Documents meant for University, Government Organizations, Embassy & Bank can be forwarded without Telephone Numbers
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CD & VIDEO CASSETTES
- CD’s and Video Cassettes to all destinations will be accepted only declaring contents of CD/VIDEO and their value mentioned on Invoice
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CHEMICALS
- Chemicals can be forwarded if it is accompanied with Proper Documentation
- Hazardous & Poisonous chemicals in any form should not be accepted
- Flammable chemicals in any form should not be accepted
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CREDIT / DEBIT & ATM CARDS
- Credit, Debit & ATM cards should be booked as Non-Documents
- These may be forwarded at SHIPPER’s Risk
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CURRENCY & CHEQUES
- Will not forwar Currency and Blank signed Cheques & Traveler’s Cheques
- Covers containing Cheques & Traveler’s Cheques in complete forms can be accepted and forwarded
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FOOD ITEMS
- Dry food Items like Rice, Chilly, Turmeric Powder etc., can be sent and the quantity is limited upto 1Kg
- Above 1Kg will be forwarded on special rate. The Special rate will be informed on request
- Cakes & Sweets are not to be accepted
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IDOLS & STATUES
- Idols and Statues will be forwarded with Non-Antique certificate from Handicraft Department
- Obtain No Objection Certificate from Bank indicating the item does not have commercial value and Foreign Exchange is not involved with the transaction.
- Original Purchase bills should be attached
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MEDICINES
- Doctor’s Prescription/Certificate should be accompanied stating cause of illness & necessity of medicine prescribed for Patient’s health
- Doctor’s Certificate/Prescription & Medical Bills, should be attached with 1 Original and 4 Xerox copies
- For AYURVEDIC Medicines, a letter containing the details of “Mixture Preparation ” should be enclose
- Liquid Medicines will not be forwarded and if received it will be returned back to Origin station
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PASSPORT
- We will not book passport to any destination
- Cancelled passports can however be accepted with related paper works
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PERISHABLE GOODS
- We will not book perishable items(Eg. Fruits, Sweets and Pickles)
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PRECIOUS METALS
- We will not accept Silver, Gold, Platinum ornaments & Precious Stones/Pearls in any form
- We will not commit delivery time for tender documents
- We will accept such documents well in advance with sufficient days to ensure timely delivery
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SAMPLE SHIPMENTS
- If a Company forwards sample, it should have a detailed Invoice typed in Company’s letterhead with their seal affixed on it & signed by the Authorised Signatory
- Liquid content will not be accepted. Any material packed in bottles will not be forwarded
- If an individual forwards sample, a common invoide(already circulated by us) should be attached duly filled in by the individual with actual contents, quantity, value and reason for sending the same
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SEEDS
- SEEDS can be forwarded if accompanied with Quarantine Certificate obtained from the Agriculture Department
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TENDER DOCUMENTS
- Tender Documents and Blue prints should be booked as Non-Dox
- We will not commit delivery time for tender documents
- We will accept such documents well in advance with sufficient days to ensure timely delivery
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TOBACCO, CIGARETTE AND BEATLE NUT
- We will not book Tobacco, Cigarette and Beatle Nut to any destinations
- Cigarette Company to Cigarette Company sample of Tobacco/Cigarette can be accepted with proper paper works
- Individual-to-individual should not be accepted
- Germany & Hong Kong has banned courier packets containing Medicines, Food Items, Rice, Seeds and any powder item for time being.
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X-Rays & PHOTO ALBUM
- X-Rays and Albums can be forwarded as Non-Documents
- Loose Photos will be considered as Documents