Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window. Up to three delivery attempts will be made, excluding weekends and holidays.
In the U.S. and Canada, for residential deliveries that require a signature, you can leave instructions for the driver if no one will be home. For example, you can ask that the shipment be delivered to a neighbor who will be home. If an adult signature is required and the sender has instructed us not to leave the shipment with a neighbor, we will make another delivery attempt on the next business day. Shipments that don’t require a signature can be left in a safe place at the driver’s discretion. This could include the front porch, side door, back porch, or garage area.
UPS Ground packages are generally delivered anytime Monday through Friday between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and to business addresses during their normal business hours Monday through Friday. UPS Ground packages cannot be scheduled to arrive at a specific time of day. UPS express shipments have guaranteed delivery times that vary by service. Track your package for an up-to-date status.