If you have just tracked your parcel and you are unsure as to what your status or description means then we have included a summary of all the most commonly returned results. Just browse the table below and select the description that you are unsure of, you will then be taken to a page that will provide you with a full description of what it means.
Status/Description
- Address Problem
- Address to collect from PO
- Advised
- Awaiting customs clearance
- Awaiting payment of charges
- Charges to be paid
- Collect from Post office
- Damage recorded
- Delivered
- Delivery attempted
- Forwarded for export
- Handed to RM
- Held
- In progress
- Loaded to delivery vehicle
- Parcel cannot be located
- Received from customs
- Redelivery scheduled
- Returned to sender
Location
If you still require further help, or your tracking description is not included in this table, then don’t hesitate to contact us.